Pandemic Unemployment Assistance (PUA) Weekly Claim Notifications

LITTLE ROCK, Arkansas (May 20, 2020) – Today, the Arkansas Division of Workforce Services sent email notification to Pandemic Unemployment Assistance (PUA) applicants who have been determined to meet the conditions for Interim Approval of PUA benefits. The communication informs applicants about the process for filing weekly claims to receive benefit payments at or by calling 1-844-908-2178. Approved eligible applicants started filing weekly claims today and payments are expected to be processed by the end of the week. Those who have not received an eligibility determination email are still being evaluated and will be notified soon.

The determination of Interim Approval authorizes payments at the minimum weekly benefit of $132 plus the $600 Federal Pandemic Unemployment Compensation weekly benefit. A formal determination of eligibility approval will be provided to applicants at a later date. After receiving formal determination of eligibility, applicants weekly benefit amounts may be adjusted (up to $451) and they will be able to claim retroactive weeks for unemployment caused by COVID-19.

“We are dedicated to getting Arkansans the unemployment benefits they have earned,” said Dr. Charisse Childers, director of the Division of Workforce Services. “We will continue to notify applicants as soon as approvals are determined and will remain in contact throughout the process.”

It is important to note that while the security issues within the PUA website remain under investigation, the filing of weekly claims does not require applicants to submit personal identification or financial information.

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